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Benefit Entitlement Rights

Find a list of topics about claiming benefits, social security rules, eligibility criteria, and how your benefit payments are made.

UK BENEFITS ENTITLEMENT GUIDE: Each snapshot below is an overview of the full guide.

Click through for current information on the most important questions such as - when do my benefits get paid and how do I claim?

This benefits entitlements overview section also lists the most important categories about making an appeal to the Social Security Tribunal with essential information on benefit fraud regulations and how you can claim your rightful benefits in Great Britain.

It is a challenge to completely understand the benefits system in the United Kingdom.

Basically it focuses around providing practical help combined with financial support for those who need it most - citizens who are unemployed and looking for work.

The UK benefit system also provides extra income for individuals who are on low earnings, raising children, caring for someone else, ill or suffering with a disability, and those who have already retired from the workplace.

Benefit Entitlement Guide

Appeal Against a Benefits DecisionAppeal a Decision

APPEALING TO THE SOCIAL SECURITY & CHILD SUPPORT TRIBUNAL: Learn how to ask for a Mandatory Reconsideration and then lodge an appeal to The Appeals Service. Follow these new guidelines if you dispute or disagree with their decision regarding your social security benefits, Child Benefit, Compensation Recovery, Housing Maintenance, or Tax Credits.

Benefits Entitlement Guide in the UKBenefits Entitlements

BENEFIT CAP: The Benefits Cap limits the total amount of financial welfare and benefits that people in your household aged from 16 to 64 can get in the United Kingdom.

BENEFIT CALCULATOR: You can independently use the Benefits Calculator to calculate your entitlement rights. Benefit Calculators are anonymous, free to use online, and have now replaced the Benefits Adviser service.

CARE AND SUPPORT: The term describes special help that some adults with an illness or disability need to live their life as well as possible, such as cleaning or cooking meals. The 'Care and Support' system is changing but remember you become an employer if you pay someone to care for you.

CLAIM BENEFITS ABROAD: You might be able to continue claiming benefits abroad even if you live or travel overseas. Check which countries have social security arrangements with the United Kingdom.

EMPLOYMENT & SUPPORT ALLOWANCE: The Employment and Support Allowance is a financial benefit given to those who cannot work or personalised help for those who need special assistance at work.

GOING BACK TO WORK: Moving back to work after benefits entitles you to extra help and support. Several job search programs and work experiences help you start working after claiming benefits.

INCOME SUPPORT BENEFIT: Claimants of Income Support get an extra weekly payment which is related to earnings and mostly helps those who are on low income - or no income at all. You may be eligible to claim for Income Support if your salary and private savings are below the threshold or you do not sign on as unemployed.

MEANS TESTED BENEFITS: Some welfare payments and allowances are 'means tested'. So, what is the difference between means-tested benefits and a non-means tested benefit?

SHORT TERM BENEFIT ADVANCE: DWP Short Term Advances are for those with an essential financial need to pay their priority bills by claiming an urgent advance on the first benefit payment.

SIMPLE PAYMENT SCHEME: Simple Payment Cards are used in very limited circumstances and only by those without an account to receive benefits, child maintenance, and pensions.

WHEN ARE BENEFITS PAID? Benefits and allowances are usually paid early over Bank Holidays and at Easter time. Find out exactly how and when your benefits are paid and what happens with payments for those without a bank or building society account.

UNIVERSAL CREDIT: The all-new Universal Credit benefit system is a single monthly payment which now merges and replaces several benefits or tax credits that you already claim from the Department of Work and Pensions.

Benefit Integrity and PenaltiesBenefit Integrity

BENEFIT OVERPAYMENTS: You are responsible for repayments if your receive a benefit overpayment. You can get penalised by DWP Debt Management if you get caught out for not paying the money back.

BENEFIT FRAUD: Your benefits entitlements are likely to stop while the matter is investigated if you are suspected of committing Benefit Fraud by receiving benefits dishonestly or failing to report any changes in your circumstances.

BENEFIT AND PRISON: Your allowances and entitlements may change or stop if you have been sent to prison but help is available from an adviser for prisoners receiving benefit.

CIVIL PENALTY: Penalties are given out for receiving overpaid benefits from you not reporting your circumstantial changes. You can get a Civil Penalty Fine of £50 if you fail to report any changes which result in benefit overpayments.

DWP HOME VISIT: The Department for Work and Pensions customer compliance officer home visit, is an interview conducted to check that your benefit payment is correct.

FRAUD AND ERROR SERVICE: The Fraud and Error Prevention Service Centre (FEPS) may contact you to assess or evaluate your benefits claim and status. You are responsible for making repayments if they overpay your benefits.

NATIONAL BENEFIT FRAUD HOTLINE: You can report suspected Benefit Fraud to the Department for Work and Pensions by post or online.

Contact the Exportability TeamExportability Team

CONTACT THE EXPORTABILITY TEAM: This is the department to contact if you need help with benefit claims for people who are living in Switzerland or a country in the European Economic Area (EEA). They examine and make decisions about claims for the care component of Disability Living Allowance, Carer's Allowance, Attendance Allowance, and Personal Independence Payment (PIP).

Telephone: +44 (0)1253 331 044 (Monday to Friday 8am to 6pm)
Click for information about call charges

Room B201, Pension, Disability and Carers Service, Warbreck House, Warbreck Hill Road, Blackpool, FY2 0YE UK

Complain to the Independent Case ExaminerIndependent Case Examiner

HOW TO COMPLAIN TO THE INDEPENDENT CASE EXAMINER: A guide explaining who to contact about unresolved complaints regarding services from any agency within the Department for Work and Pension (DWP). If you want to make a complaint about DWP services you should contact and complain to the Independent Case Examiner at the Government Office in Merseyside.

Claim Jobseeker's AllowanceJobseeker's Allowance (JSA)

CLAIM JOBSEEKER'S ALLOWANCE: Working and claiming Jobseeker's Allowance (JSA) is allowed, and encouraged, providing your employment is part time (less than 16 hours a week) and your job-hunting for longer working hours continues.

Understanding Pension Credit GuaranteePension Credit

WHAT IS PENSION CREDIT? Two elements combine to make up the income-related benefit and Pension Credit guarantee. It provides extra money for pensioners of qualifying age who may be eligible for one or both parts.

PENSION CREDIT CALCULATOR: The government Pension Credit calculator provides you with an estimate of how much you may be entitled to. The actual amount of Pension Credit you receive depends on your family and financial circumstances when you claim.

Telephone Call Charges

CALL CHARGES GUIDE: Check the rates for making a telephone call from a landline or mobile to popular numbers like 0800, 0808, 0845, 0870, 03 and others.

Benefits Entitlements and Rights Overview