The UK Rules

HomeUK RulesImmigrationArrivingHealthcare Surcharge › Refund

IHS Refund: Get Your Money Refunded

IHS is refundable, even though it happens 'automatically' as a rule. There are several reasons why you might get an Immigration Healthcare Surcharge refund.

This help guide explains how to get IHS payment refunded, how long the process will take, and who to contact if you have not received the money.

IHS PAYMENT REFUND: In fact, the repayment process for Immigration Health Surcharge (IHS) is an automatic one.

As such, there is no special process needed because it's refunded to the account, or credit card, used to pay the fees.

Some reasons for receiving a full UK IHS refund include situations whereby the:

In some cases, you may only get part of the money refunded. Hence, the IHS partial refund usually occurs when a visa application is successful, but the Home Office:

There are some situations that mean you will not get an IHS payment refund from the Home Office in the United Kingdom.

Typical circumstances for being declined an IHS refund would be if:

Note: New measures mean some medicines are no longer available on the NHS (e.g. low value treatments). GPs are telling patients to get prescriptions for common illnesses from a pharmacy instead.

Healthcare Paid by an EU Country

Having an S1 certificate (e.g. registered with the NHS Business Services Authority) means you may qualify for a partial or full IHS refund.

The same also applies if you (all):

Full-time students (with an EHIC) can apply for a refund of the IHS paid to cover periods starting since the 1st of January 2021 (applications accepted from 1st January 2022).

Note: The Department of Health and Social Care produces further guidance about healthcare for EU citizens and EFTA nationals living in (or moving to) the United Kingdom.

Workers in Health and Care

Individuals who are working in health and care, along with their dependants, may also qualify for Immigration Healthcare Surcharge (IHS) refund.

Note: Another section explains how to check if you can get an immigration health surcharge refund if you work in health and care.

How Long for IHS Refund

As a rule, it takes around six (6) weeks to receive an Immigration Healthcare Surcharge refund after getting the decision about the visa application.

Note: The process may be delayed if you ask for a visa administrative review or make an appeal against a visa or immigration decision.

Delays for Appeals or Administrative Reviews

In some cases, the time that it takes to claim the IHS reimbursement will depend on which country you applied from:

You would need to repay IHS if an appeal or administrative review is successful and you already received the IHS refund.

Furthermore, you may also need to repay a different amount, such as if:

What is the IHS Payment?

The main section clarifies how to pay for UK healthcare as part of your immigration application. Check the current fees and when you can start using the National Health Service (NHS).

Several factors influence UK NHS charges for foreign nationals (e.g. arriving from abroad). So, nationality alone does not determine your entitlement to free NHS treatment.

UK IHS Refund Not Received?

Contact Details for UK Visa and Immigration Enquiries
Email: [email protected]
UK Telephone: +44 1243 213 322
Open: 10:00am - 6:00pm

Important: Applicants should contact UK Visas and Immigration (UKVI) if their refund does not get paid within fifty (50) days. Be aware that the online service does not provide an email address.

Getting Immigration Healthcare Surcharge Refunded in United Kingdom