You need to replace a vehicle log book or 'V5C' if the original got damaged, lost, or stolen. A similar process also applies if you did not get a V5C logbook with a new vehicle.
The registered keeper of a vehicle can apply by telephone if the V5C is missing, damaged, or destroyed.
DVLA Vehicle Registration Enquiries
Telephone: 0300 790 6802
Monday to Friday: 8am to 7pm
Saturday: 8am to 2pm
The cost of a replacement log book is £25 payable by debit or credit card. Allow up to five (5) working days for a replacement V5C to come through.
Note: You can only apply by phone if your name, address, or the vehicle details have not changed. If they have changed you must apply by postal methods instead.
Vehicle Customer Services
Note: How long does a V62 take to process? You should allow up to six (6) weeks to process a V62 after applying by postal methods to replace a log book.
Note: What if you have not got the green 'new keeper's details' slip? In this case you would have to pay a fee of £25. Include a cheque or postal order made payable to 'DVLA, Swansea' and allow up to 6 weeks to get a V5C.
Often, you can get road tax for a vehicle at a large Post Office branch and order a new log book at the same time.
Fill in the standard application for a log book (DVLA V62 form). Take it with the £25 fee to a Post Office branch that handles vehicle tax. The Post Office will confirm whether you can get road tax without the log book.
DVLA log book not arrived? The time to wait for a new V5C logbook varies on how you applied for it. You should phone the DVLA if the new log book does not arrive:
How to get a Replacement Vehicle Log Book V5C in the United Kingdom