The Government Gateway provides a secure online account for using government services online. GOV.UK Verify is the new verification process replacing Government Gateway.
GOV.UK VERIFY: It is a new way to prove who you are online for many government services.
The new ID verification process is safer, simpler to use, and faster. GOV.UK Verify now gives access to many of the popular government services.
You will need to verify your identity the first time you use GOV.UK Verify. It should take about 15 minutes to complete and then up to 2 minutes any time you use it afterwards.
Using GOV.UK Verify has a new process to access a government service. You select one from a list of companies who are already certified to verify your identity.
So, the company you choose may ask you some questions. They may also perform other checks using photo identification and financial information. They will then confirm your identity to the government department that you are trying to use.
Note: Each certified company has different ways of verifying the identity of the user. The list of different options for user verification is expanding all the time.
Not all government services are currently using GOV.UK Verify Service. But, more will join as they roll out the new system. GOV.UK Verify is now available and accessible for these services:
The Government Gateway allows safe access to national and local online government services. Users need to sign up and create a Government Gateway account before using the system.
Note: Some services may ask for extra information. But, the list of required details includes:
As a rule, you will need to create a strong password to get your user ID. The user identification and password gives you access to register for (and log in to) the services.
After registering you must choose a service that you want to use. The department offering that particular service will confirm your identity. They will then send you an activation code either by postal methods or by email.
As a rule it takes up to 7 days for the activation code to arrive if they get sent by post. It can take longer if you live abroad. You can then use the service by entering your activation code on the Government Gateway website. Use any specific instructions that come attached to the code.
Note: Activation codes expire 28 days after the date written on the letter. But, you can request another activation code if the original expires.
You can register for additional services after creating an account. The first step is logging into your Government Gateway. You may receive another activation code. If so, they get sent to the same address as the first activation code.
What if you forget your Government Gateway password or user ID? In this case, you should contact the specific help desk provided by the service you are using.
You can get help using the GOV.UK Verify user support form or give feedback. As a rule, the staff at the support team will respond to questions within five (5) working days.
GOV.UK Verify Replaces Government Gateway in the United Kingdom