{"id":9436,"date":"2023-06-14T10:33:46","date_gmt":"2023-06-14T10:33:46","guid":{"rendered":"https:\/\/www.theukrules.co.uk\/?page_id=9436"},"modified":"2023-09-12T10:13:42","modified_gmt":"2023-09-12T10:13:42","slug":"fraud-and-error-service","status":"publish","type":"page","link":"https:\/\/www.theukrules.co.uk\/rules\/employment\/benefits\/entitlement\/fraud-and-error-service\/","title":{"rendered":"DWP Fraud and Error Prevention Service Centre Claim Review"},"content":{"rendered":"<p><strong>FEPS ADVICE<\/strong>: Fraud and Error Prevention Service centres handle cases with claimants of:<\/p>\n<ul>\n<li><a href=\"\/rules\/employment\/benefits\/entitlement\/income-support\/\">Income Support<\/a><\/li>\n<li><a href=\"\/rules\/employment\/benefits\/carers\/incapacity-benefit\/\">Incapacity Benefit<\/a><\/li>\n<li><a href=\"\/rules\/employment\/benefits\/jobseekers\/claiming-jsa-and-working\/\">Jobseeker&#8217;s Allowance<\/a> (JSA)<\/li>\n<li><a href=\"\/rules\/employment\/benefits\/entitlement\/esa\/\">Employment and Support Allowance<\/a> (ESA)<\/li>\n<li><a href=\"\/rules\/employment\/benefits\/entitlement\/pension-credit\/\">Pension Credit<\/a><\/li>\n<\/ul>\n<p>The FEPS centre may request certain personal information from you. It is important to reply to a claim review within the specified time limit.<\/p>\n<p>As a rule, FEPS centres ask for specific pieces of information on any savings and income. The request will be for similar details that you already gave when you claimed the benefit. They often ask certain security questions as well, which can include:<\/p>\n<ul>\n<li>The exact date that you sign on for your claim.<\/li>\n<li>Whether you get any other welfare benefits or allowances.<\/li>\n<li>The name of the bank that receives the money <a href=\"\/rules\/employment\/benefits\/entitlement\/when-are-benefits-paid\/\">when benefits get paid<\/a>.<\/li>\n<\/ul>\n<p><strong>Note<\/strong>: FEPS staff will inform you how and when you must submit the information. Your benefits can stop if you fail to provide the information in the stipulated time limit.<\/p>\n<p><\/p>\n<hr>\n<p><\/p>\n<h2>Contact from Fraud and Error Service Center<\/h2>\n<p><strong>Note<\/strong>: <strong>Update: DWP Fraud and Error Prevention Service Centres were &#8216;Benefit Integrity Centres&#8217; before.<\/strong><\/p>\n<p>Always check any communication from the Fraud and Error Prevention Service Center. Make sure the contact is genuine before giving out your personal information.<\/p>\n<p><\/p>\n<hr>\n<p><\/p>\n<h2>FEPS Centres Letters and Forms<\/h2>\n<p>Letters and forms from DWP Fraud and Error Prevention Service will contain identification marks. They will display the Jobcentre Plus or DWP logo on the document.<\/p>\n<p>You can also <a href=\"\/rules\/employment\/working\/job-search\/contact-jobcentre-plus\/\">contact Jobcentre Plus<\/a> to confirm that the claim review is genuine. People who are claiming Pension Credit should <a href=\"\/rules\/employment\/pensions\n\/state-pension\/contact-information\/\">contact their Pension Centre<\/a> to verify whether they are checking your claim.<\/p>\n<p><\/p>\n<hr>\n<p><\/p>\n<h2>Fraud and Error Service Centre Phone Calls and Texts<\/h2>\n<p>Any phone call from FEPS begins with several security questions. They use them to check and verify your identity. Often, they will ask for the name of your bank. But, they will <strong>never ask for your bank account number<\/strong> or the sort code.<\/p>\n<p>If you get a text message from a FEPS it will show the phone prefix number as &#8216;<strong>Jobcentre +<\/strong>&#8216; or as &#8216;<strong>Jobcentre Plus<\/strong>&#8216;. Their text messages are most likely:<\/p>\n<ul>\n<li>A way of reminding you to return their forms.<\/li>\n<li>Another method of asking for information about changes to your circumstances.<\/li>\n<\/ul>\n<p><strong>Note<\/strong>: FEPS text messages are informational only. There is no need to reply to them by text message from your phone.<\/p>\n<p><\/p>\n<hr>\n<p><\/p>\n<h2>Appeal a Decision made by Fraud and Error Service DWP<\/h2>\n<p>Their official letters contain details of your right to appeal a decision made by FEPS. Their correspondence also explains how the disagreement appeals get processed.<\/p>\n<p><\/p>\n<hr>\n<p><\/p>\n<div class=\"updated-data\"><strong>Fraud and Error Service Centres Claims Review in the United Kingdom<\/strong><br \/>\n<time datetime=\"2022-01-01\">Last Updated 2022<\/time><\/div>\n","protected":false},"excerpt":{"rendered":"<p>FEPS ADVICE: Fraud and Error Prevention Service centres handle cases with claimants of: Income Support Incapacity Benefit Jobseeker&#8217;s Allowance (JSA) Employment and Support Allowance (ESA) Pension Credit The FEPS centre may request certain personal information from you. It is important to reply to a claim review within the specified time limit. As a rule, FEPS&hellip; <a class=\"more-link\" href=\"https:\/\/www.theukrules.co.uk\/rules\/employment\/benefits\/entitlement\/fraud-and-error-service\/\">Continue reading <span class=\"screen-reader-text\">DWP Fraud and Error Prevention Service Centre Claim Review<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2823,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>DWP Fraud and Error Prevention Service Centre Claim Review - UK Rules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theukrules.co.uk\/rules\/employment\/benefits\/entitlement\/fraud-and-error-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DWP Fraud and Error Prevention Service Centre Claim Review - UK Rules\" \/>\n<meta property=\"og:description\" content=\"FEPS ADVICE: Fraud and Error Prevention Service centres handle cases with claimants of: Income Support Incapacity Benefit Jobseeker&#8217;s Allowance (JSA) Employment and Support Allowance (ESA) Pension Credit The FEPS centre may request certain personal information from you. It is important to reply to a claim review within the specified time limit. 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It is important to reply to a claim review within the specified time limit. 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