{"id":12149,"date":"2023-07-05T07:04:00","date_gmt":"2023-07-05T07:04:00","guid":{"rendered":"https:\/\/www.theukrules.co.uk\/?page_id=12149"},"modified":"2023-09-12T04:06:12","modified_gmt":"2023-09-12T04:06:12","slug":"how-to-claim","status":"publish","type":"page","link":"https:\/\/www.theukrules.co.uk\/rules\/employment\/benefits\/entitlement\/esa\/how-to-claim\/","title":{"rendered":"How to Claim ESA | Claiming New Style ESA by Phone"},"content":{"rendered":"
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How to Claim New Style ESA by Phone<\/h2>\n

Note<\/strong>: It is best to check you have eligibility for ESA<\/a> before applying.<\/p>\n

Check you live in a Universal Credit full service area<\/a> first. If so, you can claim ESA by phone. Call the full service helpline and choose option 2, then select option 6.<\/p>\n

Universal Credit Full Service Helpline<\/strong>
\nTelephone: 0800 328 5644<\/a>
\n Textphone: 08003281344<\/a>
\nMonday to Friday: 8am to 6pm<\/p>\n

What if you do not live in a UC full service area? You need to check which one of the different types of ESA<\/a> you are claiming for. But, if you qualify for the new style ESA you can call:<\/p>\n

Telephone: 0800 328 9344<\/a>
\n Textphone: 0800 328 1344<\/a>
\n Monday to Friday: 8am to 6pm<\/p>\n

Not being able to claim Universal Credit in your area means you cannot claim the new style ESA. But, you might qualify for the contributory or income-related ESA instead.<\/p>\n

Note<\/strong>: There are alternative formats available when you claim ESA by phone. Ask the operator for alternative or accessible formats (e.g. audio CD, braille, or large print).<\/p>\n

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How to Claim Contributory and Income-related ESA<\/h2>\n

You can phone the ‘Contact Centre’ if you are going to apply for contributory or income-related ESA.<\/p>\n

Contact Centre<\/strong>
\n Telephone: 0800 055 6688<\/a>
\n Textphone: 0800 023 4888<\/a>
\n Welsh language telephone: 0800 012 1888<\/a>
\nMonday to Friday: 8am to 6pm<\/p>\n

Note<\/strong>: You can apply for ESA using the ‘Employment and Support Allowance claim form<\/a>‘. Fill in ESA1 form and pass it on to your local Jobcentre Plus office. The process of applying for ESA differs in Northern Ireland<\/a>.<\/p>\n

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Documentation to make a Claim for ESA<\/h2>\n

These items and documents are what you will need to claim Employment and Support Allowance:<\/p>\n