Reporting Incidents to the Local Council

You can notify the local council or the utility company for certain incidents:

• Report a flood or possible cause of flooding (e.g. burst water mains)
• Report a noise nuisance to your council
• Report a problem with litter (e.g. fly-tipping, illegal waste dumping)
• Report a dangerous building or structure
• Report a pest problem (e.g. bedbugs, mice, rats, wasps)
• Report discarded syringes (e.g. drug related items in public places)

Note: Anyone in Wales should report an environmental incident or hazard to Natural Resources Wales instead.

---

Reporting Incidents to the Environment Agency

The Environment Agency provide a 24-hour incident hotline for reporting environmental hazards, including:

• Collapsed or badly damaged river or canal banks
• Damage or danger to the natural environment
• Dead fish or fish gasping for air
• Flooding from any river, stream, canal, natural spring or the sea
• Illegal removals from watercourses
• Incidents at Environment Agency-regulated waste sites
• Main rivers blocked by a vehicle or fallen tree causing risk of flooding
• Poaching or illegal fishing
• Pollution to water or land
• Unusual changes in river flow

Incident Hotline
Telephone: 0800 80 70 60
24-hour service
Give information online

Note: There is a set process to complain about the Environment Agency service or to make an appeal against a regulatory decision.

---

Reporting Waste Crime

You can make an anonymous report to Crimestoppers about the illegal disposal of business or commercial waste.

Crimestoppers
Telephone: 0800 555 111
24-hour service
Give information online

---

ALSO IN THIS SECTION

---