The UK Rules
'Follow the Regulations'
Winter Fuel Payment

Winter Heating Allowance 2017 to 2018

Check who qualifies for winter heating allowance 2017/18. The UK 'Winter Fuel Payment' helps older people pay their heating bills.

WINTER FUEL PAYMENT 2017/18: There is a qualifying age for winter heating allowance. The payment is only for older age pensioners.

The 2017 Winter Fuel Payment allowance is for elderly citizens who were born on or before the 5th of May 1953.

That means many seniors who are eligible to get the pensioners winter fuel allowance (aged 64 and over) can claim £100 to £300 tax-free benefits.

As a rule, the Winter Fuel Payment for pensioners is automatic. Those with entitlement should receive the money between the first week of November and the 31st of December 2017.

Note: The exact Winter Fuel Payment date changes every year. This particular winter fuel benefit is different than Cold Weather Payments.

Most seniors should get their heating allowance payment before the Christmas holidays. The qualification criteria is getting the State Pension or certain other social security benefits.

The Winter Fuel Payment could help you pay your heating bills through the cold months. Contact the Winter Fuel Payment Centre if you qualify, but do not get paid. In some cases, you may need to claim using the application form or by phone.

Note: Wintertime heating allowance for pensioners does not affect their rights to claim other benefit entitlements.

Winter Fuel Payment Allowance Entitlement

How much is Winter Fuel Payment? The amount you get varies depending on your situation during the actual qualifying week.

The heating allowance qualifying week for wintertime 2017 to 2018 is most likely 18th to 24th of September. The payments you get are TAX FREE and will not affect your other allowances or benefits.

Your Circumstances and Qualification Criteria Born 5th May 1953 (or before) Aged 80 in Qualifying Week (or older)
You have entitlement and live alone (or no one you live with qualifies) £200 £300
You have entitlement and get one of the qualifying benefits listed below* £200 £300
You live with another entitled claimant who is under 80 years of age £100 £200
You live with an entitled claimant who is over 80 years of age £100 £150
You have entitlement and live with your partner or civil partner who gets one of the qualifying benefits listed below* Nil (**check below) Nil (**check below)
You have entitlement, live in a care home, and not receiving any of the qualifying benefits listed below* £100 £150

*Qualifying Benefits: Income-related Employment Support Allowance, income-based Jobseeker's Allowance, Income Support, Pension Credit.
**Your partner who has entitlement will get the Winter Fuel Payment on your behalf.

Winter Fuel Allowance 2017 Start Date

As a rule, the annual winter heating allowance payments start at the same time as the British cold months begin to bite.

The Winter Fuel Payment is usually transferred from November to December. Like most benefits and allowance payments, the money goes straight into your secure account.

Pensioners Fuel Allowance UK Payment Date

The benefits Winter Fuel Payment Office send you a letter stating how much you will get. The letter also confirms when the scheduled Winter Fuel Payment date 2017 will be.

Winter Fuel Allowance 2017/18 Eligibility

Most UK seniors appreciate some financial help to cover the cost of staying warm in the cold season. The question you will be asking is 'who qualifies for winter heating allowance'?

More important is, 'what is the winter heating allowance qualifying age' and the 'Winter Fuel Payment eligibility' criteria?

When do I qualify for winter fuel allowance UK? You may have entitlement to heating benefit based on two qualifications. You will be eligible to get the Winter Fuel Payment for 2017 to 2018 providing you:

  1. Were born on or before the 5th of May in 1953 (the qualifying date changes each year).
  2. Live in the United Kingdom through the week of 18th to 24th of September 2017.

In some cases you can still get the payment even if you live in Switzerland or one of the European Economic Area countries. This is providing you have a genuine link with the United Kingdom.

Note: Getting Child Benefit, Council Tax Reduction, Housing Benefit, or Universal Credit is not an automatic qualification. You cannot receive the winter heating allowance payment if you live in certain countries.

Parts of the EEA have cold season average temperatures higher than the warmest areas of the UK. These include France, Cyprus, Greece, Gibraltar, Portugal, Spain, and Malta.

Qualifying Week of 18 to 24 September 2017


During the qualifying week you will be ineligible to get the Winter Fuel Payment if you:

Reporting a Change in Circumstances

You should report any change of circumstance to the office paying your benefits. Circumstantial changes can affect how much winter fuel benefit you get.

You must write to keep them informed because the Winter Fuel Payment is automatic.

A typical example could be if the qualifying person stops receiving their benefit. Also report changes if they move out, go into care, or die.

Claim Winter Fuel Allowance Payments

In some cases you need to claim for Winter Fuel Payment. This is most likely if you are claiming for the first time. You may need to claim if:

Exceptions apply if you receive benefits or the State Pension but you live in an EEA country or Switzerland. Exclusions include France, Cyprus, Gibraltar, Malta, Greece, Spain, and Portugal.

Those who have claimed before should get an automatic payment. You should receive it again from the same organisation that pays your benefits. You can contact them if you need further helps or if you want to report a change in your situation.

Important Information iconYou must claim Winter Fuel Payment 2017 before the 31st of March 2018.

Claim Winter Fuel Payment for the First Time (by phone)

New claimants should contact the Winter Fuel Payment helpline to make their first claim by phone.

Winter Fuel Payment Centre
Telephone: 03459 15 15 15
Outside the UK: +44 (0)191 218 7777
Textphone: 0345 606 0285
Outside the UK: +44 (0)191 218 7280
Monday to Friday: 8am to 6pm
Click to check phone call charges in the United Kingdom.

Important information and other details you will need to prepare include:

Note: As a rule, payments cannot go into a National Savings and Investments (NS&I) account. The exception could be if you already have other benefits paid into that account.

You must inform the benefits office of certain situations during the qualifying week of 18 to 24 September 2017. In particular if during that week you will be in:

Winter Fuel Payment Claim Form

There are two different types of winter fuel allowance application forms. The form you need depends on which country you are living in.

Those who live in the United Kingdom should send the claim form to this Winter Fuel Payment Office address.

Winter Fuel Payment Centre
Mail Handling Site A
Wolverhampton, WV98 1LR

Those who live in Switzerland or another EEA country should send the claim form to this address instead.

Winter Fuel Payment Centre
Mail Handling Site A
Wolverhampton
WV98 1ZU United Kingdom

Appeal a Decision or make a Complaint

If you disagree with a decision you can appeal to the Social Security and Child Support Tribunal. Rule changes mean you must now ask for 'mandatory reconsideration' before you make the appeal.

You can also complain to the Department for Work and Pensions if you are unhappy with the service they have given to you.

Winter Fuel Payment Claim: Wintertime Heating Allowance for Pensioners in the United Kingdom