The UK Rules
'Follow the Regulations'
Warm Home Discount Scheme

Warm Home Discount Scheme Payment 2018/19

UK energy suppliers operate the £140 Warm Home Discount payment. The WHD scheme provides financial aid to those who need it most to help pay winter energy bills.

WHD SCHEME UK: The one-off payment could reduce your electricity bill by £140 if you qualify.

But, not everyone qualifies for the Warm Home Discount Scheme. Some people will need to apply each year to get consideration for payment.

This guide explains the eligibility criteria to get the Warm Home Discount. Find out how to make a claim for the annual payment and do it before the yearly deadline date runs out.

Claiming a Warm Home Discount payment does not affect a claim for Cold Weather Payments. You could also get a Winter Fuel Payment as well.

The WHD scheme operates throughout the coldest months between September and March. Payment is a one-off discount taken off the consumer's electricity bill. The money is not a direct payment made to you!

WHD Pre-pay and Pay-as-you-go Meters

Those who use a pre-pay or a pay-as-you-go electricity meter may still qualify for the discount. In some cases, you would get a voucher for topping up your meter. Contact your electricity supplier for more information.

Park and Mobile Homes

Applications have now closed for winter 2017 to 2018. You can contact Park Home Owners Club or 'Charis Grants' if you have an existing application.

Park Home Owners Club
Telephone: 03303 801 040
Monday to Friday: 9am to 5:30pm (closed on bank holidays)

Warm Home Discount Scheme Eligibility Criteria

You can qualify for the Warm Home Discount Scheme in one of two ways. As a rule, you will be able to apply if:

The method used to apply for the Warm Home Discount Scheme will depend on how you qualify for the £140 discount.

Warm Home Discount Qualifying Date

The qualifying date for the Warm Home discount scheme was 9th of July 2017. Eligibility depends on all these applying to your situation on the qualification date.

  1. Your energy supplier is participating in the scheme.
  2. The electricity bill has your name on it (or the name of your partner).

Note: All applications for Warm Home Discount 2017/2018 have now closed.

What If You Do Not Qualify for WHD 2017?

You may not qualify for WHD if you do not get the Guarantee Credit element of Pension Credit. But, check with your electricity supplier for other options. They may be able to offer alternative help for those who are:

Electricity Suppliers Participating in WHD Scheme

How to Claim Warm Home Discount

Those who qualify should receive a letter by the 30th of November 2017 at the latest. The letter will have further information informing you whether:

  1. There is no need to apply because the discount will be an automatic process.
  2. You need to apply before the 31st of January 2018. You do not get this electricity bill discount if you miss the application deadline.

Electricity suppliers apply the reduction to the bill before the end of March 2018. Contact the Warm Home Discount Team if you do not receive a letter but you believe you should qualify.

Warm Home Discount Scheme: When is it Paid?Warm Home Discount Scheme
Telephone: 0800 731 0214
Monday to Friday: 8:30am to 4:30pm

Warm Home Discount Team
Blue Zone, Ground Floor Phase 1
Peel Park
Brunel Way
Blackpool FY4 5ES
Check phone call charges in the United Kingdom.

The BEIS Correspondence Team deal with complaints about energy suppliers in the UK.

Note: Contact BEIS if you find the response by your energy supplier as unsatisfactory. Remember to show them any correspondence made with the electricity suppliers.

Business, Energy and Industrial Strategy Correspondence Team
1 Victoria Street
Warm Home Discount Scheme: When is it Paid?