UK energy suppliers operate the £140 Warm Home Discount payment. The WHD scheme provides financial aid to those who need it most to help pay winter energy bills.
WHD SCHEME UK: The one-off payment could reduce your electricity bill by £140 if you qualify.
But, not everyone qualifies for the Warm Home Discount Scheme. Some people will need to apply each year to get consideration for payment.
This guide explains the eligibility criteria to get the Warm Home Discount. Find out how to make a claim for the annual payment and do it before the yearly deadline date runs out.
The WHD scheme operates throughout the coldest months between September and March. Payment is a one-off discount taken off the consumer's electricity bill. The money is not a direct payment made to you!
Those who use a pre-pay or a pay-as-you-go electricity meter may still qualify for the discount. In some cases, you would get a voucher for topping up your meter. Contact your electricity supplier for more information.
Note: There is a different way to apply if you live in a park (mobile) home. Contact 'Charis Grants' for further information.
You can qualify for the Warm Home Discount Scheme in one of two ways. As a rule, you will be able to apply if:
The method used to apply for the Warm Home Discount Scheme will depend on how you qualify for the £140 discount.
The qualifying date for the Warm Home discount scheme was 9th of July 2017. Eligibility depends on all these applying to your situation on the qualification date.
Note: All applications for Warm Home Discount 2016/2017 have now closed.
You may not qualify for WHD if you do not get the Guarantee Credit element of Pension Credit. But, check with your electricity supplier for other options. They may be able to offer alternative help for those who are:
Those who qualify should receive a letter by the 30th of November 2017 at the latest. The letter will have further information informing you whether:
Electricity suppliers apply the reduction to the bill before the end of March 2018. Contact the Warm Home Discount Team if you do not receive a letter but you believe you should qualify.
Warm Home Discount Scheme
Telephone: 0800 731 0214
Monday to Friday: 8:30am to 4:30pm
Warm Home Discount Team
Blue Zone, Ground Floor Phase 1
Blackpool FY4 5ES
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The BEIS Correspondence Team deal with complaints about energy suppliers in the UK.
Note: Contact BEIS if you find the response by your energy supplier as unsatisfactory. Remember to show them any correspondence made with the electricity suppliers.
Business, Energy and Industrial Strategy Correspondence Team
1 Victoria Street
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