You might qualify for help from your energy supplier through the Affordable Warmth Obligation scheme. Check the eligibility criteria and how to apply.
AFFORDABLE WARMTH: You can only get financial help towards any of the energy-saving improvements to your home if either:
But, if you qualify the scheme can help with the cost of:
To meet the Affordable Warmth Obligation eligibility criteria you must live in private housing and get one of these benefits:
The total amount of your income will determine whether you qualify for Affordable Warmth if you are claiming:
Note: You must get the permission of the homeowner to do the work if you are renting from a private landlord.
Do you live in social housing and does it have an energy efficiency rating of E, F, or G? If so, you might get help with insulation or installing a heating system for the first time.
Note: There are several ways to find out the energy efficiency rating of a property. You can either:
The Energy Saving Advice Service will confirm whether you qualify for help with energy-saving improvements. They will then explain how to apply once you contact them.
Energy Saving Advice Service
Telephone: 0300 123 1234
Monday to Friday: 9am to 8pm
UK telephone call rates.
The first step should be contacting the company who carried out the work if you want to complain. You can also contact Citizens Advice if the company fails to solve the problem.
The Affordable Warmth Obligation Scheme in the United Kingdom