The UK Rules
'Follow the Regulations'
Reporting Changes

How to Report a Change to Benefits

It is not uncommon for your personal or household situations to change. Even so, you must report any changes in circumstances while you are claiming benefits.

REPORTING CHANGES: There are several important reasons to report changes to your circumstances.

Note: Information on how to report a change of circumstance while claiming benefits is also available in Welsh language (Cymraeg).

Failing to report a change or an error means you may get paid too much money. If that happens, you will usually need to repay a benefits overpayment. In some cases, you can also get a fixed rate civil penalty of £50.

Important Information about Reporting Changes to CircumstancesIf you 'intentionally' fail to report a change to your situation you are committing benefit fraud.

A List of Changes You Must Report

When it comes to your rights to claim benefits circumstantial or situational changes can include:

Note: You must also report changes to your child's circumstances if you are claiming Child Benefit.

How to Report a Death

You can use the cross-government 'Tell Us Once service' if someone dies while receiving benefits. The process to report the death of someone receiving Social Security benefits differs in Northern Ireland.

How to Report Benefit Changes

When you are reporting changes, the actual organisation that you need to tell will depend on which benefits you are getting. You may need to report the change to more than one organisation if you get several benefits.

Child Benefit

In most cases, it will be easier to report changes using the Child Benefit online service. You can also call or write a letter to the Child Benefit Office.

Disability Benefits

Contact the Disability Service Centre to report changes if you are getting:

Housing Benefit

Your local council will need to know about any changes if you are getting Housing Benefit.

Pension Credit

You can phone the Pension Service helpline if your circumstances change while you are receiving Pension Credit.

Universal Credit

Reporting changes will ensure you get the right amount each month. There are several ways to report a change of circumstances while getting Universal Credit.

Reporting All Other Benefits

You can report all other benefits related changes to the Jobcentre Plus office. You will need to have your National Insurance number handy when you call them.

Reporting a Change of Circumstances while Claiming Benefits in the United Kingdom