The UK Rules
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Child Benefit Guide

Child Benefit Rules: Information Guide

A comprehensive list of questions and answers about Child Benefit rules in the UK. This section gives you expert up-to-date advice with information about claiming Child Benefit support.

HMRC CHILD BENEFIT RULES 2017: Extra guidance explains your eligibility to claim Child Benefit and how to use the tax calculator.

Find current information on Child Benefit rate or check your next income support payments.

This section also covers times when due dates fall on bank holidays or during festive seasons.

The category overview explains how to find out Child Benefit Number (CHB) and how you can make a complaint. Find out what happens when children are in hospital or your Child Benefit stops.

Use the Child Benefit online services telephone contact number during their weekly opening hours. You can use HMRC Child Benefit Office mailing address if you prefer to send your enquiry by post.

HMRC Child Benefit Office Telephone Number

HMRC Child Benefit Contact Number
Use this information if you need to contact the Child Benefit enquiries telephone number or department. They will help with your eligibility for claiming or reasons why the stopped payments.

Telephone: 0300 200 3100
Textphone 0300 200 3103
Outside UK: +44 161 210 3086
Child Benefit Opening Hours
Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Closed: Christmas Day, Boxing Day, and New Year's Day

HMRC Child Benefit Office Newcastle
PO Box 1
Newcastle Upon Tyne
NE88 1AA United Kingdom

Child Benefit Appeals or Complaints GuideAppeals or Complaints

CHILD BENEFIT OFFICE: Call them to make Child Benefit complaints about a mistake they have made or poor service you have received.


Childcare and Parenting GuideChildcare and Parenting

MOTHERHOOD: Having a baby inevitably results in some parents looking for financial support. You may also need help with childcare and education for school-age children.

The Childcare and Parenting section covers the topics which matter the most to all parents. It includes a Child Benefit guide for first-timers with newborns and anyone who needs help raising a child in the United Kingdom.


Claiming Child Benefit GuideClaiming Child Benefit

CLAIM CHILD BENEFIT: Find out who can claim child benefit when you are responsible for a child under 16 and what payments you will get. We also explain 'how much is Child Benefit for 2 children'. Your entitlements may include extra support if they are under twenty years old.

CHILD BENEFIT NUMBER: There may be situations when you need to know how to find your HMRC Child Benefit Number UK. The number (aka proof of qualification) proves you qualify for benefit - as a rule.

PROVE YOU QUALIFY: You cannot get written proof of Child Benefit at their office. But other methods include your Child Benefit award notice or the latest Tax Credits award notice. Often, a Child Benefit number on bank statement will suffice.

The number starts with 'CHB' followed by 8 numbers and 2 letters (e.g. CHB12345678 AB).

CLAIM CHILD BENEFIT ON BEHALF OF ANOTHER: How to get authorisation to claim and deal with Child Benefit for someone else's child.

You will also need the specific authorisation form TC689 to allow someone else to become an appointee.

GUARDIAN'S ALLOWANCE: Find out the eligibility requirements and what rates you can get. You may qualify for looking after a child who is not yours. The Guardian Allowance Child Benefit is most applicable to those caring for, or bringing up, a child which is not their own.


Child Benefit Rates and Payments GuideRates and Payments

CHILD BENEFIT PAYMENTS: Use this guide to calculate which dates your benefits are due. Check how early payment usually result from bank holidays in the UK.

CHILD BENEFIT RATE: These refer to the weekly amount paid per child. It relates to any children you are responsible for (even if you are not their parent). There are two Child Benefit rates fixed until April each year. The weekly allowance for the eldest, or only child, is £20.70 and £13.70 (per child) for any additional children.

The benefit cap limits the total amount of benefit that most people can get between the ages of 16 and 64 years.

HIGH INCOME CHILD BENEFIT TAX CHARGE: Calculate the maximum earnings limit for the High Income Child Benefit Charge. The guide also explains how higher incomes affect your tax return for HM Revenue and Customs.

CHILD BENEFITS TAX CALCULATOR: The Child Benefit tax calculator is an online tool. Use it for calculating how much Child Benefit you receive in a tax year. It also shows whether the High Income Child Benefit tax charge will affect you or your partner.

OVERPAYMENT OF CHILD BENEFIT: Paying back overpaid benefit may be necessary if you receive too much money. It happens most often if you fail to report any changes in your circumstances. As a rule, you must repay the money to the Child Benefit Office if you get an overpayment.


Reporting Changes to Child Benefit GuideReporting Changes to Child Benefit

NOTIFY FAMILY CHANGES AFFECTING CHILD BENEFIT: Find out when and how you need to report a change in your personal circumstances. Income changes or circumstantial changes to your family life may affect your rights to certain benefit.

CHILD BENEFIT 16-19: As a rule your payments stop when your child reaches 16 years. An exception could be when they continue in approved education or training.

CHILDREN IN HOSPITAL: You should inform the Child Benefit Office if your child goes into hospital or care for more than eight (8) weeks. This will help to protect your Child Benefit payments.

IF YOU LEAVE THE UK: Child Benefit payments change if you leave the United Kingdom. You should inform the Child Benefit Office if you go abroad for more than eight (8) weeks.

IF YOU MOVE TO THE UK: What happens about Child Benefit after you move to the UK? Find out if you and your children qualify for benefits and which overseas countries have an agreement with the UK.

WHEN YOUR CHILD LIVES WITH SOMEONE ELSE: Child benefit payments may continue for 8 weeks if your child stops living with you and lives with someone else. That person can be a friend or relative, providing there is no other claim for the same child.

CHILD OR PARENT DIES: Benefit claims get affected if a child dies. This section covers information how to make a death report. Find out how to claim if a child or parent/s (claimant) dies and how to make a new claim for arrears.


Telephone Call Charges

CALL CHARGES GUIDE: Check the rates for making a telephone call from a landline or mobile. Call charges vary to popular numbers like 0800, 0808, 0845, 0870, 03 and others.

Child Benefit Rules and Payment Information Advice