There are responsibilities to meet if your vehicle part or accessory gets recalled. This section explains what to do about vehicle recalls and faults or defects.
VEHICLE FAULTS: It is not uncommon for vehicle manufacturers to find a serious problem with their automotive parts or accessories.
If this happens, you will need to get them replaced or fixed on things like:
Note: You can also report a serious safety defect with your own vehicle or accessory if it could cause an injury.
It may happen that your vehicle gets recalled on the grounds of safety. If so, the vehicle manufacturer will usually send you a letter with information on:
Note: As a rule, the owner will not have to pay for repairs or replaced parts under a vehicle safety recall.
In some cases, you will not get a letter from the component manufacturer. For example, buying car child seats means they may not have your contact details. But, you can check for vehicle, part or accessory recalls made for a safety reason.
As a vehicle owner in the United Kingdom, you have a legal responsibility to ensure that it is:
In some cases, failing to get your vehicle inspected and fixed where necessary could:
You should reports any defects you find to the manufacturer without delay. This refers to any serious defect that affects the safety of your vehicle. Thus, the same applies to any of the parts or accessories.
There are steps you can take if you are unhappy with the way the manufacturer deals with your report. You can inform the Driver and Vehicle Standards Agency.
The Driver and Vehicle Standards Agency will then:
Note: You can fill in the form to report a Vehicle Safety Defect online to DVSA. But, the report should only relate to a 'serious safety defect'.
As a rule, vehicle design faults, or the way parts and accessories get made, must get registered with the Driver and Vehicle Standards Agency (DVSA). Examples would be if:
Note: Not all faults, such as general flaws and imperfections, get registered with DVSA.
Most manufacturers try to send a letter to the owner of the faulty part informing them:
Note: As a rule, the owner will not have to pay for fixing the fault or replacing a faulty part.
There is no legal requirement per se to do anything about the fault if you choose not to. But, failing to fix the problem could mean:
You can check online to see if a vehicle, part or accessory got listed as having a registered fault. Check out the government collection titled 'vehicle manufacturers' non-code action bulletins'. There is guidance and forms on vehicle recalls and safety defects. The list also includes those which could result in a safety issue.
Example 1: A vehicle may become unsafe if the manual states the wrong tyre pressure recommendation.
Vehicle Recalls, Defects, and Faults in the United Kingdom